Customer Testimonials

Indoor Stair Lift

"Getting a stairlift was a solution of not moving into a one-story house."

I am glad I purchased a stair lift because I now am able to enjoy my home and go upstairs without pain- getting a stair lift was a solution of not moving into a one-story house.

I have Lymphedema in both legs and arthritis in both knees and I knew they could find a solution to help me get around and enjoy life.

Mike and his staff are very reliable, will not let you down- when or if a problem occurs. They are right there to help you.

Linda Kriel
Biglerville, PA

Outdoor Stair Lift

These folks were very pleased with the outdoor stairlift we installed for them...

We feel very happy with the stairlift and it works like a dream. You had our best interest at heart and you never pressured us or forced us to make a snap decision.

You are very honest and we felt secure to deal with you. We would recommend you and your company to our friends.

Thanks again.
Danny and Sue Fox
Littlestown, PA

Curved Indoor Stair Lift

LS - E. Luella Sterner of Gettysburg, PA
MBD - Mobility By Design
Betty - Luella's sister-in-law

MBD - "How long have you lived in your home here?"

LS - "Since 1942 - over 60 years."

MBD - "Do you mind telling us what difficulty you had in 2008, Ms. Sterner, that resulted in you getting this stair-lift? Did you break something?"

LS - "I broke my hip, and was in the hospital. Then I spent some time at the Lutheran Home."

MBD - "How did you hear about our business?"

BETTY - "A friend of mine."

MBD - "Okay. So, Luella, you've been home now for a few months."

LS - "Yes."

MBD - "I assume you'd rather be here at home than in the nursing home. Am I right?"

LS - "Yes, it's always better to be home. In there everything was okay, it just wasn't home."

MBD - "How did it go with getting the stair-lift measured and installed? How's it been working for you?"

LS - "We haven't had any problems."

MBD - "And do you use it a couple times a day?"

LS - "Yes, maybe more."

MBD - "Does anybody besides you use it?"

BETTY - "I do. After the second trip up the steps, I need to rest my legs."

MBD - "For people in Southcentral Pennsylvania / Northern Maryland, do you have any suggestions for them if they're having problems getting up and down steps, based on your experience?"

BETTY - "I think it's great, if you can afford it. To be able to go to the second floor is great. Luella, do you like it?"

LS - "Yes, I like it. I wouldn't be able to go up the steps if I didn't have it."

Residential Elevator

Mrs. Shawn Mort of Fairfield ,PA
with 'Mobility Mike' in front of her
Telecab residential elevator

Mobility by Design (MBD) - "Can you tell me your name, a little bit about your family, and where you live?"

SM - "My name is Shawn Mort and we live in Fairfield, Pennsylvania. I'm married, and we have four children."

MBD - "Very good. You have a lovely home here, with quite a few people who live here and come in and out."

SM - "Oh yeah."

MBD - "Tell me about your thought process that led you to getting this Telecab elevator."

SM - "I have a brother who's 50 years old, and when he was about 45 he started to have strokes. He became disabled because of them, and was left with short-term memory loss. My mother-in-law, who's 85, broke her hip in February. While she was in the nursing home for rehab, she had a stroke.

This left her with short-term memory loss, as well as disabled her as far as getting around without a wheelchair."

MBD - "Had you looked at some other options prior to deciding on the Telecab elevator?"

SM - "Yes. We looked at a handicap ramp which was very involved and very expensive. Then we looked at residential elevators, stairlifts and things like that which also were pretty expensive, but we knew it would involve a fair amount of money. We decided on the Telecab because it was more affordable, required less work to change the structure of the house, it suited the needs and was nice looking."

MBD - "How did you finally end up working with Mobility By Design?"

SM - "We had worked with them prior; we'd gotten wheelchairs, walkers and things like that. So I was talking to Deb [MBD - employee] one day about this elevator thought, and she said that you guys did elevators, which I didn't even realize. We talked to the men there. They came out, looked at the site, gave us some prices, and we decided we were going to go with them."

Multiple Story Home Elevator

"I’m glad I purchased my ELEVATOR because now I am able to go to the car in the garage without having to go outside into the elements of rain, wind, ice, or snow.

We needed an elevator specifically designed to stop at 3 levels and exit two sides for the addition to ourhome that makes my w ife’s life easier. She is confined to a wheelchair for the last 15 years because of multiple sclerosis.

I appreciated dealing with Mobility By Design because of their courteous service. They showed me pictures and explained thoroughly how the elevator would work.

I believe in their commitment to help the physically handicapped; even on holidays you worked to get the job finished so we could make use of the elevator."

Frank Weaver
Newville, PA

Portable Ramp Rental

"I appreciate dealing with Mobility By Design because after spending hours calling York, Harrisburg, and Hanover in vain, I finally found someone who would rent RAMPS for a week. They were also very courteous, understanding, and generous regarding an
uncertain time range.

Mobility By Design was so accommodating and understanding. It was Labor Day weekend, I wasn’t certain of my niece’s arrival, and they worked with me for a reasonable price. Also, they have a wide selection of all handicapped needs."

Ms. Marks
-East Berlin, PA